Privacy Policy

This privacy policy is subject to change at any time with or without notice. To make sure you are aware of any changes, please review this policy periodically.

Definitions:

This privacy policy has the following definitions:

'We'/'Our'/'Company'/'Us'/'MyHeavenHome'/'BYT-EYE'/'MobileApp'/'Website' refers to MyHeavenHome.com or/and MyHeavenHome.co.in or/and MyHeavenHome.in or/and BYT-EYE IT Systems and Solutions Pvt. Ltd. Or/and their affiliates / subsidiaries.
'You'/'His'/'Her'/'It'/'He'/'She'/'Seller' refers to the user, who accesses the MyHeavenHome.com or/and MHH Seller Mobile / Web application or/and MyHeavenHome Seller Mobile / Web application.

Introduction:

By maintaining highest standards for customer information privacy and secure transactions, we request you please read the following statement to learn more about our information gathering and other practices.

By visiting MyHeavenHome.com ('Website') or/and using MHHSeller or / and MyHeavenHome's Seller mobile application ('MobileApp') you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree any or all of this Privacy Policy document's statements, please do not access or use our Website or/ and MobileApp.

Personal Information and Other Information Gathering & Sharing:

The user provides us the required personal information by using our Website or/and MobileApp. This information we use for providing better services to you or/and may share with the third party people / firms / organizations to analyze it and improve the customer service. These third party people / firms / organizations may market to you as a result of this sharing unless you opt-out. We may also collect the IP address, location, latitude, longitude and any other information pertaining to the user access to our Website or/and MobileApp.

We may share your information to the governing bodies, judicial bodies and any firms/organization permissible under the law of the land. We protect your personal information and other information provided by you using our Website or/and MobileApp. We collect your personal information (email address, mobile phone number, name, credit card / debit card / bank account information etc.) when you set up account. While you can browse some sections of our Website or/ and MobileApp without being a registered member, few activities do require registration. We may use your contact information to send you offers based on your previous orders, browsing history.

We may collect information about your buying pattern while using our Website or/and MobileApp and use this information to provide you better offers, more information about your browsed or searched content etc. We collect information like billing address, shipping address, credit / debit card number and credit / debit card expiration date and/ or other payment gateway details, information about the cheques, demand drafts or money orders etc. We collect your request ticket details, chatting with our employees or/and any other user of our Website or/and MobileApp. We store this information to resolve (if any) disputes, to provide customer support and troubleshoot problems as permitted by law of the land. We may ask you to join optional surveys. During these surveys we may request your contact information and demographic information like zip code, age, gender, profession, income level etc. This data can be used by us to improve your experience at our Website or/ and MobileApp. We disclose your information to respond to the court writs / orders or any other legal processes. We may use third-party advertising companies to serve advertisements when you visit our Website or/ and MobileApp. These companies may use your information in order to provide advertisements about goods and services of interest to you.

URLs / Links:

Our Website or/ and MobileApp may have links to other Websites/ MobileApp that may collect your personal information. MyHeavenHome.com is not responsible for the privacy practices or the content of those linked websites or/ and mobile apps.

Security:

Our Website or/ and MobileApp has high security to protect the misuse, loss and alteration of the information under our control. Whenever you change or access your account information, we authenticate the user with a password / OTP / security question & answer etc. You can easily opt out of the uses of the Privacy Policy.

Changes:

By using the Website or/ and MobileApp and/ or by providing your information, you are giving your consent to this privacy policy and other terms & conditions /policies mentioned in our Website or/and MobileApp. We will share you about any changes of these policies in the form of mails or/and SMS or/and by mentioning them on our Website or/and MobileApp.

Grievances:

Please send us a mail grievance.officer@byt-eye.com for any questions regarding the grievances.

Acknowledgements:

You hereby acknowledge and agree that this Privacy Policy: is easily accessible, clear of MyHeavenHome.com policies and practices with respective to the information; provides the purposes of collection and usage of the information; provides various types of personal or sensitive personal information to be collected; provides disclosure of information; and provides reasonable security procedures and practices.

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